FAQs

How to Prime Your Bottle

Using our twist-up airless packaging for the first time? Here is the three step process on how to get the product moving:

STEP 1: You will need to “prime” the dispenser. Turn the bottle upside-down and tap it against the palm of your hand several times.


STEP 2: Pump the dispenser slowly (this could be up to 20 times) while still upside-down.


STEP 3: Once the pump starts dispensing product, you may pump right-side up as normal. If at any time your dispenser stops working, simply repeat the priming process above.

Note: Some Hydrators, Sun Screens, and RA IllumiColour products may take longer to prime (up to 50 pumps).

Recycling

Together, we all need to do our part to take care of the planet. Rhonda Allison is environmentally aware of our planet and endeavors to GO GREEN whenever possible.

All of our tubes, cleanser/lotion bottles and plastic/glass jars are 100% recyclable.

Our airless packaging is mostly recyclable depending on the rules governing your local municipality. We recommend taking the airless bottle apart (pull off the silver cap and collar, twist up the inner and remove) and put all parts in your recycling bin. Your waste management company will handle the rest.

If no recycling programs are available in your area, you may send us your empty packaging and we will recycle for you. Just mail via FedEx or UPS to:

Rhonda Allison Clinical Enterprises
Attn: Recycling Department
1200 Mustang Dr., Ste. 400
Grapevine, TX 76051

Many of the products are organic, however it is not always possible to source each ingredient organically. No dyes, artificial coloring, or artificial fragrances. All preservatives are essential oils, plant-derived, no animal testing, and free from toxins. Essential oils and the scent of plant extracts create the subtle elegant aroma of Sara’s Rhonda Allison product choices.